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In Crisis?

About High Plains Mental Health Center

Compassionate Care for High Plains Communities

Proudly Serving Northwest Kansas for More Than 60 years

Our decades of service and 60+ locations prove that “We’re Here for You!” Every day, we deliver on our mission to bring accessible, affordable care to the region. Our programs are tailored to each person’s needs, with a focus on helping individuals achieve their goals and work toward better mental health.

1964

HPMHC founded

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1970

Services expanded to 20 counties

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1977

Main office opens in Hays

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1980s

Facilities open in several cities

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1990s

Housing developments and telehealth services launch

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2003

Schwaller Crisis Stabilization Center opens

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2021

HPMHC pioneers Certified Community Behavioral Health Clinics in Kansas

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2025

Crisis Intervention Center construction begins

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High Plains Mental Health Center

Leadership Team

Our leaders have decades of experience in community mental health services and a passion for bringing high-quality care to rural Kansas.

Departmental Contacts

Director of Administrative Operations: Kim King

Director of Support Services & Finance: Whitney Moeder

Director of Human Resources: Gloria Mathis

Assistant Clinical Director for Community Support Services: Kayelee Fokken

Assistant Clinical Director for Community-Based Services: Brenda Seaman

Assistant Clinical Director for Crisis Services: Lyndsey Baughman

Assistant Director of Operations, Data & Reports: Naomi Kitzis

Manager of Quality Improvement: Charlene Anderson

Manager of Medical Records: Ernest Fink

Manager of Education, Outreach & Marketing: Kaley Conner

Manager of Housing & Facilities: Mark Luck

Insurance Supervisor: Colleen Kerns

Development Officer: James Gerstner

Craig Poe, MSML, SPHR, Chief Executive Officer

Craig is a sixth-generation Kansan with deep roots in Northwest Kansas. He earned his bachelor’s degree in social science with an emphasis in psychology, later receiving a Master of Science degree in management and leadership. Craig became CEO in 2024.

Mark Romereim, MD, Medical Director

Dr. Romereim is recognized statewide as a leader in the field of psychiatry, with particular expertise in child and adolescent psychiatry and ADHD throughout the lifespan. He graduated from the University of Kansas Medical School and has been with us since 2011.

Mark Dinkel, MS, LPC, Clinical Director

Mark has many years of experience at HPMHC, starting as a case manager and advancing through multiple leadership roles as he continued his education. He holds a master’s degree in clinical mental health counseling from Fort Hays State University and is passionate about bringing evidence-based treatment to our communities.

Cindy Pfeifer, BSN, RN, Assistant Medical Director

Cindy has more than 15 years of experience working as a registered nurse in a clinical setting and expertise in building community collaborations and partnerships. A native of Northwest Kansas and graduate of Fort Hays State University, she has served in her current position since 2019.

FAQ

How do I schedule an appointment?

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Call High Plains Mental Health Center at (785) 628-2871 or (800) 432-0333. We will take your information and help you schedule your intake assessment with a mental health professional. Typically, intake appointments are available the same day or next day. Services are available in-person or via telehealth from the comfort of your home.

What can I expect when I call for services?

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We understand anyone can experience mental health challenges at some point during their lives, and we will address your concerns without judgment—as the real health concerns they are. We will connect you with a therapist to get started, and you can expect an intake assessment. At your first appointment, our staff will work with you on reaching a diagnosis and setting recovery goals. We will then recommend a treatment plan and help you schedule future appointments as needed. Entry paperwork is required for new individuals receiving services, including questions about the symptoms that are bothering you and family medical history. Individuals are encouraged to come to their first appointment 30 minutes early for paperwork. You can find and submit intake paperwork online from our website.

What should I bring to my first appointment?

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Please bring your health insurance card and the cost of any copays. If your insurance is provided through a family member, please have their date of birth available. Otherwise, we might not be able to access your health insurance policy.

Will insurance pay for services? How is billing done?

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During registration, you will be asked to provide information about insurance and income in order to determine your payment rate. Fees vary according to the services provided and are comparable to or lower than the cost of similar services in private agencies. High Plains is an approved provider for mental health services for many insurance providers. Our staff files claims to private insurers, Medicaid (KanCare) and Medicare. Individuals without insurance may qualify for sliding scale fees or special payment arrangements. Payment is expected at the time service is provided. Services are not denied based on ability to pay. Individuals living outside the 20-county catchment assigned to High Plains Mental Health Center may seek treatment here but will not be eligible for reduced fees.

What is the policy for confidentiality?

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Maintaining confidentiality is essential. Information you share with members of our staff will not be given to any other person without your written consent, or in special situations defined by law. We encourage individuals receiving services to consider signing Release Of Information forms if needed so your provider can communicate with others involved in treatment, such as a primary care physician or school counselor. We cannot share information with other providers without your written permission.

Join Our Team

If you’re ready to advance your career and make a lasting difference, apply today! Come join our award-winning team and see why HPMHC has been nationally recognized for high levels of staff satisfaction.