Our Team

Meet our leadership team, who all have several decades of mental health care experience. You can also find contact information for agency departments.

Contact Us

(785) 628-2871

Main Office

208 E. 7th St.
Hays, KS


Crisis Hotline

(800) 432-0333

High Plains Mental Health Center Leadership

Craig Poe, Executive Director

Craig is a sixth-generation Kansan with deep roots in the Northwest Kansas region. A huge K-State fan, he earned his bachelor’s degree in social science with an emphasis in psychology. He received his Master of Science in Management and Leadership from Western Governor’s University. Craig is a proud husband and father of four kids, who keep him and his wife very busy. Actively involved in supporting Kansas 4-H, Craig and his family share in the joy and pain of running a small farmer’s market business.

Over the years, Craig has held senior management roles in multiple industries. Starting his career in sales, he developed a healthy appreciation for the value of customer service and ignited a lifelong passion for learning and development. Craig’s career path includes Regional Sales Manager in the water filtration industry, followed by a General Manager role with Coleman Worldwide Moving. As he developed his business skills, Craig gravitated toward human resources. Building employee relationships and serving as a trusted advisor and consultant to management came naturally, leading to multiple promotions and more senior positions.

As the HR Director for Midwest Concrete Materials, Craig experienced the honor of (and unexpected responsibility for) assisting employees or their families in the course and aftermath of life’s most extreme challenges. This experience left an indelible imprint, giving him insight into the world that counselors and therapists live every day. As he honed his skills in conflict management, mediation and mentoring, Craig transitioned to community mental health, inspired by his respect and admiration for those in this field. As the previous COO of Pawnee Mental Health in Manhattan and the current CEO of High Plains Mental Health Center, Craig’s past experience informs everything he does, reminding him why we do what we do.


Cindy Pfeifer, BSN, RN

Cindy Pfeifer BSN, RN is a Registered Nurse who graduated from Fort Hays State University with a Bachelor of Science Degree in Nursing. Cindy has 15 years experience working as an R.N. in a clinic setting, hospital and teaching at FHSU, with nine of those years working as an R.N. at HPMHC in numerous roles. Cindy had left for 16 years and worked as a pharmaceutical sales representative for two Fortune 500 companies, selling and launching numerous new vaccines and medications. In August 2018, the leadership at HPMHC drew her back to this organization, where she has worked as an R.N. and has been the Assistant Director of Medical Services since September 2019.

Cindy is recognized for delivering exceptional teamwork, communication and collaboration with her counterparts. Cindy is valued for her ability to work across multidisciplinary teams and coordinating with different agencies to reach a common goal.

Cindy was born and raised in Northwest Kansas. She enjoys spending time with her husband and daughter, who is very active in school. In her spare time, Cindy enjoys spending time with her family, going on family vacations, cooking and baking, going to school events, and fitness activities. Cindy said that she always enjoyed working at HPMHC and feels very blessed to have the opportunity to work with this great team of professionals dedicated to provide quality mental health services. Cindy enjoys working with patients of all ages and serving western Kansas.

Dr. Mark Romereim, MD

Dr. Mark Romereim has worked at High Plains Mental Health Center since 2011, and has been Medical Director since January 2020. He came here to work in a temporary position for five months for a provider on leave, and was so happy working here that he chose to stay in a permanent position.

Dr. Romereim is a native Kansan, from Wichita. He graduated from Wichita State University with a bachelor’s degree in psychology in 1982, and from University of Kansas Medical School, Wichita, in 1991. He completed residency training in psychiatry also at University of Kansas Medical School, Wichita, in 1995.

Prior to coming to HPMHC, he worked mostly in Wichita, both in group practices and in a solo private practice. He has particular interests and expertise in Child and Adolescent Psychiatry and ADHD through the life span. While in Wichita, he was well-known for giving many educational presentations to mental health providers, physicians and school professionals on topics of Child and Adolescent Psychiatry and ADHD.

Mark Dinkel, MS, LPC

Mark Dinkel, MS, LPC, Director of Clinical Programs, was born and raised in Hays, Kansas. Like many Western Kansas natives, he moved away and briefly lived in a larger city – but always full “a pull” to come back home. 

He began his career with HPMHC as a case manager in 2003, and later served in leadership roles (Case Manager III) within both the CBS and CSS programs. He was promoted to program coordinator at Westside Alternative School in Hays, where he worked for many years. Much of Mark’s clinical practice focused on children and families, but he has served a diverse clientele throughout his career.

As Mark’s career continued to progress, he was named a Senior Clinical Outpatient Supervisor and Assistant Clinical Director for the Certified Community Behavioral Health Clinic program. He has been the Director of Clinical programs since 2024.

Mark holds a Master’s of Science degree in Clinical Mental Health Counseling from Fort Hays State University. With more than 20 years of experience at HPMHC, Mark says his colleagues have played a significant role in his career.

“I work with a wonderful collection of truly caring people, and I have been allowed the privilege to serve people, often in their greatest time of need.”

Departmental Contacts

Director of Administrative Operations: Kim King

Director of Support Services & Finance: Whitney Moeder

Human Resources: Gloria Mathis

Community Based Services: Brenda Seaman

Community Support Services: Kayelee Fokken

Schwaller Center & Mobile Crisis Response: Lyndsey Baughman

Manager of Quality Improvement: Charlene Anderson

Manager of Education, Outreach & Marketing: Kaley Conner

Director of Data & Reporting: Naomi Kitzis

Housing & Facilities: Mark Luck

Insurance Department: Colleen Kerns

Medical Records Department: Ernest Fink


Call: 800-432-0333

208 E. 7th, Hays, KS

Our Hours

Monday: 8 a.m. to 9 p.m.
Tues. to Fri.: 8 a.m. to 6 p.m.
Closed Saturday and Sunday