Bill Pay

Over-payment/Refund Policy:
Payments on an account that are in excess of the account’s balance will be segregated on the account and reflected as a credit.  The over-payment will be maintained on the account and applied to future charges.  Over-payments will be refunded to the party that made the payment when the patient’s episode of care has been closed and the account no longer  has a balance outstanding with either a third party or self pay.  Over-payments that were originally made by cash or check will be refunded by check.  Over-payments that were originally made by credit card will be refunded back to the credit card unless the card is expired or no longer valid.  In that case a check will be issued.

For assistance, please contact our insurance department at (785) 628-2871.

About Us

Founded in 1964, High Plains Mental Health Center has been serving the residents of Northwest Kansas with mental health services for over five decades. Click here to learn about our mission, […]

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Screening & Referral Therapist High Plains Mental Health Center currently has a full-time position opening available in Hays for a Screening & Referral Therapist. The qualified candidate will focus on […]

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Contact Us

For all emergencies, please call 911.  If this is not an emergency, dial (800) 432-0333 or (785) 628-2871 to reach us.  To email us, please use the form below.  If […]

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History of the Center

High Plains was created in 1964, through action taken by the joint efforts of the County Commissions in Ellis, Rooks, Phillips and Norton counties. Kansas law gave local government the […]

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Mental Health First Aid

Taking a Mental Health First Aid class will help to prepare you to be able to help individuals who are experiencing a mental health crisis.  Request a training for your […]

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